System Update - 19 November 2018
We have made some key changes to Gabriel. Please visit our Latest news page for further details
Gabriel Submission Reminder Emails - 10 October 2018
We have introduced a new function that makes it possible for nominated firm users to receive submission reminder emails, in addition to a firms principal user receiving them. The permission to receive reminder emails can be assigned by Principal Users and Firm Administrators via a tick box option on the 'Edit User Details' screen.
New 'Forgot Password?' Service - 11 June 2018
Gabriel users can now quickly and securely reset their own password using the new 'Forgot Password?' service. The new service enables you to securely reset your Gabriel password without the use of security questions.
Complaints reporting on MiFID activities
Firms who undertake MiFID activities are required to report information on complaints received from eligible counterparties, professional clients and retail clients if they are in relation to MiFID activities. This information should be reported in the Complaints DISP1 Ann1R report. More information can be found on this page.
GABRIEL Operating Hours
Monday to Friday - 7am to 10pm
Saturday and Sunday - 8am to 5pm
Support for GABRIEL is provided by the Customer Contact Centre Monday to Friday - 9am to 5pm.
Looking for Help?
The Gabriel Online Training provides tutorials on how to register for access to Gabriel, performing system administrative functions and the submission of Product Sales Data.
Also, you will find a range of topics in our Help (on the top menu bar) and for Handbook guidance you can use the links in the Help pages associated with each Data Item.
Did you know we offer support for completing your data items?
Retail Mediation Activities Return (RMAR) – click here Consumer Credit Returns (CCR) – click here Product Sales Data (PSD) - click here Alternative Investment Fund Managers Directive (AIFMD) - click hereCOREP and FINREP - click hereIf after reading these you still need help, call the Customer Contact Centre.
When completing a form in Gabriel you may be asked to provide personal information about yourself or others. With that in mind, before you login to Gabriel, please read our privacy notice (https://www.fca.org.uk/data-protection) which tells you what to expect when the FCA collects personal information, including how and why we use personal information and who to contact if you have any queries or wish to exercise your rights.
Copyright © 2018 Financial Conduct Authority (FCA): 12 Endeavour Square, London, E20 1JN. Company No: 01920623 and/or Prudential Regulation Authority (PRA)